EJ Dental
31500 Grape St, STE 8, Lake Elsinore, California, 92532
Patients generally praise the clinical staff for being knowledgeable and gentle, especially with anxious patients. However, the office suffers from significant administrative bottlenecks, with many reports of long wait times and poor communication regarding insurance. While the dental work itself is often described as top-notch, the front-office management is a major pain point for many. It is a mixed bag where the clinical care is spot on, but the scheduling is a mess.
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Ask for morning appointments to avoid the afternoon backlog.
✓ What Works Well
- Knowledgeable and gentle dentists
- Great with anxious patients
- Clean and modern facility
✗ Areas to Improve
- Excessive wait times
- Poor front desk communication
- Insurance billing issues
- Why is the wait time so long?
- Do you accept my insurance?
Clinical staff is great but the front office needs help.
Wait times are unacceptable for scheduled appointments.
Great dental work, but the administrative side is frustrating.
- Category Health & Medical
- City Lake Elsinore
- State California
- Postcode 92532
- Country United States
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