El Cajon Dental & Orthodontics
359 W Madison Ave, Suite 200, El Cajon, California, 92020
This office has a very mixed reputation. While some patients report great results with their orthodontic treatment, there is a significant volume of complaints regarding rude front desk staff, poor communication, and aggressive billing practices. Many patients feel like they are being treated as a 'paycheck' rather than a person. It is a high-risk office with inconsistent service quality.
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✓ What Works Well
- Good results for orthodontic treatment
- Convenient location
- Some staff members are very helpful
✗ Areas to Improve
- Extremely rude and unprofessional front desk
- Long wait times and overbooking
- Aggressive and confusing billing
- Why are the wait times so long?
- Are the billing practices transparent?
Worst experience ever.
Staff is rude and dismissive.
Great ortho results, bad service.
- Category Health & Medical
- City El Cajon
- State California
- Postcode 92020
- Country United States
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