Food & Beverage · Fast Food

El Pollo Loco

287 Soscol Ave, Napa, California, 94559

Google Maps Updated: 16 May 2026
Authenticity Score: 75/100
About

El Pollo Loco in Napa is a convenient, affordable option for quick Mexican-style chicken. While many appreciate the fresh flavors and healthy options, consistency is a major issue. Customers frequently report long wait times, order errors, and varying levels of staff friendliness. It's a reliable stop for some, but others find the quality lacking.

Our Review Process
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Newest
20
Highest rating
20
Lowest rating

We analyze 69 public reviews for El Pollo Loco using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 72/100
Value for Money 75/100
Pro Tip

The creamy cilantro dressing is a fan favorite.

Flame-grilled chicken
Salsa bar
Pros & Cons

✓ What Works Well

  • Fresh, flavorful chicken
  • Healthy options available
  • Affordable pricing

✗ Areas to Improve

  • Inconsistent order accuracy
  • Long wait times
  • Staff attitude varies
Frequently Asked Questions
  • Is it healthy?
  • How is the service?
  • Are the portions good?
User Feedback

Great chicken for the price

Service can be slow

Consistent flavor

Location Details
Street: 287 Soscol Ave
Neighborhood: Napa
City: Napa
State: California
Postcode: 94559
Country: United States
Location
287 Soscol Ave, Napa, CA 94559
Quick Info
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