101 W Irvington Rd, Building 10, Tucson, Arizona, 85714
El Rio Health is a vital community resource that many patients rely on for affordable care. The doctors and nurses are frequently praised for their compassion and expertise. However, the clinic is plagued by severe administrative issues, including impossible-to-reach phone lines, long wait times, and inconsistent front-desk service. It is a great place for care if you can navigate the system.
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Use the online patient portal for non-urgent communication, as phone lines are often overwhelmed.
✓ What Works Well
✗ Areas to Improve
Dr. Carrillo is wonderful.
Pharmacy staff is excellent.
Administrative system needs a major overhaul.