6059 Arbury Way, Suite 101, Collegedale, Tennessee, 37363
Elaini Hall, PA-C, is widely praised for her attentive, compassionate, and thorough care. Patients feel heard and valued, and many express sadness at her departure from the practice. However, the practice itself faces significant criticism regarding administrative turnover, poor communication, and billing issues. It is a case where the provider's excellence is undermined by the clinic's management.
If you are a new patient, confirm your appointment status and provider availability well in advance.
✓ What Works Well
✗ Areas to Improve
Elaini is a wonderful provider, but the office is a mess.
I trust her completely, but the administrative side is frustrating.
Great care, but the clinic management needs work.