Elan Dental Group-Lake Lansing Rd.
818 W Lake Lansing Rd, East Lansing, Michigan, 48823
Elan Dental Group on Lake Lansing Rd receives mixed feedback. Many patients appreciate the skill and kindness of the dentists and staff. However, there are significant complaints regarding billing transparency, scheduling reliability, and poor communication from the management. Some patients feel that the office is not reliable and that they have been treated poorly when raising concerns.
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Always confirm your appointment and insurance coverage details in writing before your visit.
✓ What Works Well
- Skilled and kind dentists
- Clean and modern facility
- Good emergency care
✗ Areas to Improve
- Billing transparency issues
- Scheduling reliability
- Poor management communication
- Why was my appointment cancelled?
- How do I get my records?
Dr. Bock is highly regarded
Billing department can be difficult
Patients feel the office is not always reliable
- Category Health & Medical
- City East Lansing
- State Michigan
- Postcode 48823
- Country United States
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