875 Broad St, Newark, New Jersey, 07102
Patients are deeply divided regarding their experience at this clinic. While some praise the doctors for being helpful and the frames for being stylish, many others report rude staff, billing confusion, and long wait times. The inconsistency in service quality is a major pain point. It seems like a hit-or-miss spot for eye care.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always confirm your insurance coverage and out-of-pocket costs before the exam to avoid surprise bills.
✓ What Works Well
✗ Areas to Improve
Staff needs serious customer service training
The doctors are great but the front office is a mess
Pricing feels opaque and inconsistent