Element Dental & Orthodontics Bryan
910 N Earl Rudder Fwy, Suite 100, Bryan, Texas, 77802
Patients generally praise the friendly staff and the painless procedures, especially for extractions. However, many reviews highlight significant issues with long wait times and aggressive upselling of deep cleaning services. While some find the care top-notch, others feel the scheduling is disorganized and the communication regarding billing is lacking. It is a mixed bag where the clinical work is often solid, but the admin side needs a serious tune-up.
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Ask for a clear breakdown of treatment costs before sitting in the chair to avoid surprise upcharges.
✓ What Works Well
- Friendly and welcoming staff
- Painless extractions
- Extended office hours
✗ Areas to Improve
- Excessive wait times
- Aggressive upselling of deep cleanings
- Poor communication regarding billing
- Why is there such a long wait for an appointment?
- Is a deep cleaning really necessary?
Staff is kind but the back-office efficiency is lacking.
Great dental work, but the scheduling feels like a cattle auction.
Upfront pricing is often a surprise.
- Category Health & Medical
- City Bryan
- State Texas
- Postcode 77802
- Country United States
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