Elevate Dermatology & Plastic Surgery
7813 Shrader Rd, Richmond, Virginia, 23294
This practice is highly regarded for its clinical care. Patients consistently praise the doctors for being thorough, kind, and professional. The main friction point is the billing department, which has caused significant stress for several patients due to opaque processes and communication issues.
We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep your own records of all payments and insurance explanations to cross-reference with their billing statements.
✓ What Works Well
- Excellent, thorough doctors
- Professional and kind staff
- Clean, modern facility
✗ Areas to Improve
- Billing department issues
- Difficult to reach billing by phone
- Confusing office signage
- How do I dispute a bill?
- Which building is the doctor in?
Clinical care is spot on
Billing department is a headache
Great bedside manner
- Category Health & Medical
- City Richmond
- State Virginia
- Postcode 23294
- Country United States
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