Elevate Health Group
214 N Central Ave, Glendale, California, 91203
Elevate Health Group is highly regarded for its modern facility and the quality of its medical providers, who are frequently described as attentive and thorough. Patients love the 'one-stop-shop' convenience. The main pain point is the administrative side; patients report extreme difficulty in reaching a human being via phone and issues with appointment scheduling and follow-up communication.
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If you need to reach them, try the patient portal first, as the phone system is notoriously difficult.
✓ What Works Well
- Modern and clean facility
- Thorough and caring doctors
- Convenient on-site services
✗ Areas to Improve
- Extremely difficult to reach by phone
- Automated phone system is frustrating
- Inconsistent follow-up on lab results
- How do I actually talk to a person?
- Is the online booking system accurate?
The doctors are top-tier, but the office management is a nightmare.
I love the convenience, but I hate the phone system.
Great care, but be prepared to fight for an appointment.
- Category Health & Medical
- City Glendale
- State California
- Postcode 91203
- Country United States
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