175 SW 7th St, Suite 1100, Miami, Florida, 33130
Elevate Psychiatry is a highly polarizing practice. Many patients report life-changing care and praise the holistic approach of providers like Polina. However, there is a significant volume of negative feedback regarding administrative incompetence, billing errors, and poor communication. The practice seems to struggle with scaling, leading to a disjointed experience for many patients.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep your own records of all billing and insurance communications, as the office is prone to administrative errors.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office staff is a nightmare.
I feel heard and supported here, unlike other places.
The billing department is a total disaster.