Elite Pain Management
2010 E 1st St, Suite 100, Santa Ana, California, 92705
Elite Pain Management is highly regarded for its effective pain relief treatments and the compassionate care provided by Dr. Cheng and his team. Patients appreciate the thoroughness and professionalism of the clinical staff. However, some patients have reported significant issues with the office management and billing practices.
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✓ What Works Well
- Effective pain management procedures
- Compassionate and thorough doctors
- Efficient clinical workflow
✗ Areas to Improve
- Poor office management and billing disputes
- Difficult to reach staff for scheduling
- Some patients feel treated like a revenue source
- Why is it so hard to schedule an appointment?
- Are the billing practices transparent?
Dr. Cheng is amazing, but the office manager is rude.
They gave me my life back with effective treatments.
Great clinical care, but the front office needs help.
- Category Health & Medical
- City Santa Ana
- State California
- Postcode 92705
- Country United States
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