Elite Plastic Surgery
245 Cherry St SE, Suite 302, Grand Rapids, Michigan, 49503
Patients generally rave about the surgical outcomes and the skill of the doctors. The convenience of having hand therapy on-site is a huge win. While most find the staff friendly, a few recent reviews mention frustration with follow-up communication and billing issues.
We analyze 69 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Ask for a clear breakdown of costs before surgery, as some patients have reported confusion regarding insurance billing.
✓ What Works Well
- Excellent surgical results
- Convenient on-site therapy
- Knowledgeable surgeons
✗ Areas to Improve
- Poor follow-up communication
- Billing transparency issues
- Occasional long hold times
- Do you bill insurance directly?
- How long is the wait for a consult?
Dr. Martin is a life-saver
Hard to get a return call
Great bedside manner
- Category Health & Medical
- City Grand Rapids
- State Michigan
- Postcode 49503
- Country United States
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