Elite Primary Care Group
801 Toll House Ave, Ste E, Frederick, Maryland, 21701
This practice is highly polarizing. While many patients praise the doctors for their compassion and thoroughness, there is a significant number of reviews alleging poor administrative management, including billing errors, difficulty reaching the office, and high staff turnover. Patients are strongly advised to keep detailed records of all interactions and billing.
We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep your own copies of all medical records and billing invoices.
✓ What Works Well
- Compassionate and thorough doctors
- Welcoming and friendly environment
- Effective medical care for some
✗ Areas to Improve
- Poor administrative management
- Billing and insurance confusion
- Difficulty reaching the office by phone
- Why is it so hard to reach the office?
- Are these billing charges accurate?
- How do I handle insurance issues?
Dr. Kapoor is a wonderful doctor.
The office staff is disorganized and rude.
Great care, but the admin side is a nightmare.
- Category Health & Medical
- City Frederick
- State Maryland
- Postcode 21701
- Country United States
readers daily.