Public Infrastructure · Toll Tunnel
Elizabeth River Crossings OpCo, LLC
152 Tunnel Facility Dr, Portsmouth, Virginia, 23707
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Updated: 19 May 2026
Authenticity Score: 70/100
About
The company is widely criticized for its billing practices, with many users calling it a scam. Common complaints include exorbitant late fees, difficulty in reaching customer service, and bills sent to the wrong address. The overall sentiment is extremely negative, with many users feeling exploited.
Our Review Process
20
Most Relevant
16
Newest
17
Highest rating
20
Lowest rating
We analyze 73 public reviews for Elizabeth River Crossings OpCo, LLC using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Process Ease
20/100
Staff Conduct
30/100
Pro Tip
Check your account regularly online to avoid unexpected late fees.
High fees
Poor support
Pros & Cons
✓ What Works Well
- Some helpful staff
- Convenient (for some)
- Easy to pay (for some)
✗ Areas to Improve
- Exorbitant late fees
- Poor customer service
- Billing errors
Frequently Asked Questions
- Why is my bill so high?
- How do I dispute a charge?
- Why was my bill sent to collections?
User Feedback
Billing is confusing.
Support is often unresponsive.
Many feel exploited.
Quick Info
- Category Public Infrastructure
- Neighborhood Portsmouth
- City Portsmouth
- State Virginia
- Postcode 23707
- Country United States
