Elizabeth Tu, DO not MD
3591 McKinney St, Ste 100, Melissa, Texas, 75454
Patients consistently praise Dr. Tu for her thoroughness, genuine care, and ability to listen without rushing. While the clinical care is top-notch, the office administration faces significant hurdles. Many patients report frustration with prescription management and difficulty reaching the office by phone. Despite these operational hiccups, the strong doctor-patient relationship keeps most people coming back.
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If you have urgent prescription needs, visit the office in person as phone lines are frequently unresponsive.
✓ What Works Well
- Exceptional bedside manner
- Thorough examinations
- Empathetic and patient
✗ Areas to Improve
- Poor phone responsiveness
- Prescription management issues
- Administrative communication gaps
- Does the office accept Aetna insurance?
- How can I get my prescription refills approved faster?
Dr. Tu is a fantastic listener who treats the root cause.
The front desk needs to improve their communication.
Great medical care, but the admin side is a bit of a headache.
- Category Health & Medical
- City Melissa
- State Texas
- Postcode 75454
- Country United States
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