616 Main St, Sutton, West Virginia, 26601
The Elk River Hotel & Cafe offers a beautiful, historic setting that many guests find charming and cozy. However, the property suffers from significant operational issues, including poor communication, lack of on-site staff, and cleanliness concerns in some rooms. While some guests have wonderful, personalized experiences, others report feeling neglected or disappointed by the lack of attention to detail. It is a place with great potential that currently struggles with consistent management.
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If you book a glamping dome, check the heating and insulation, especially during colder months.
✓ What Works Well
✗ Areas to Improve
Beautiful location but needs better management
Great potential, but cleanliness is an issue
Staff can be very helpful or completely absent