1117 N Olive Ave, Suites 101, 203A, 203B, West Palm Beach, Florida, 33401
Patients generally praise Dr. Ellis for his medical expertise and bedside manner, often calling him brilliant and caring. However, the office staff frequently receives harsh criticism for being rude, dismissive, and unresponsive to calls. While the clinical care is top-notch, the administrative side is a major pain point for many. Most patients feel the doctor is worth the hassle, but the front desk experience is a real drag.
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Use the patient portal for communication instead of calling, as phone lines are notoriously unreliable.
✓ What Works Well
✗ Areas to Improve
Dr. Ellis is a pro, but the staff needs a serious attitude check.
Great care, but the admin side is a total mess.
Don't expect a quick callback from the front desk.