1722 Williamsburg Rd, Richmond, Virginia, 23231
Ellis Auto Service is a popular, busy shop with a strong local reputation. Most customers find the staff friendly, professional, and honest. However, there are some reports of poor communication, long wait times, and occasional repair errors. Despite these issues, many customers remain loyal, citing the shop's fair pricing and quality work as reasons to return.
We analyze 71 public reviews for Ellis Auto Service using our data models and filter out spam to highlight only authentic feedback.
This is a very busy shop, so it is highly recommended to call ahead and plan for potential wait times.
✓ What Works Well
✗ Areas to Improve
Exceptional customer service.
They don't upsell.
Very busy shop, plan ahead.