Ellis Auto Service
1722 Williamsburg Rd, Richmond, Virginia, 23231
Ellis Auto Service is a popular, busy shop with a strong local reputation. Most customers find the staff friendly, professional, and honest. However, there are some reports of poor communication, long wait times, and occasional repair errors. Despite these issues, many customers remain loyal, citing the shop's fair pricing and quality work as reasons to return.
We analyze 71 public reviews for Ellis Auto Service using our data models and filter out spam to highlight only authentic feedback.
This is a very busy shop, so it is highly recommended to call ahead and plan for potential wait times.
✓ What Works Well
- Friendly and professional staff
- Fair pricing
- Quality work
✗ Areas to Improve
- Long wait times
- Communication issues
- Occasional repair errors
- Do you offer same-day service?
- Are your prices negotiable?
- Can I drop off my car after hours?
Exceptional customer service.
They don't upsell.
Very busy shop, plan ahead.
- Category Automobile
- Neighborhood East End
- City Richmond
- State Virginia
- Postcode 23231
- Country United States
