Ellis Brothers Towing & Repair
21707 Mac Arthur Blvd, Warren, Michigan, 48089
Ellis Brothers Towing has a very polarized reputation. Many customers praise the drivers for being professional, kind, and helpful in stressful situations. Conversely, there are numerous complaints about the office staff being rude, dishonest about pricing, and difficult to deal with. It seems the drivers are the highlight, while the administrative side is a major pain point.
We analyze 74 public reviews for Ellis Brothers Towing & Repair using our data models and filter out spam to highlight only authentic feedback.
Get a clear, written quote for the tow fee before the driver arrives to avoid disputes later.
✓ What Works Well
- Professional and kind drivers
- Prompt service
- Helpful in emergencies
✗ Areas to Improve
- Rude and dishonest office staff
- Opaque and high pricing
- Poor communication
- Why is the tow fee so high?
- Can I get my car out of impound?
- Is the driver on their way?
Drivers are great, office staff is not.
Be prepared for surprise fees.
Good for emergencies, but watch your wallet.
- Category Logistics
- City Warren
- State Michigan
- Postcode 48089
- Country United States
