Elm Street Health Center
1525 Elm St, Cincinnati, Ohio, 45202
This clinic is a vital resource for the community, but it struggles with significant administrative and service issues. Patients frequently report long wait times, rude staff, and difficulty reaching anyone by phone. While some patients have had positive experiences with specific medical staff, the overall environment is often described as disorganized and unprofessional. It is a place that provides necessary services but often at the cost of a pleasant experience.
We analyze 66 public reviews for Elm Street Health Center using our data models and filter out spam to highlight only authentic feedback.
Arrive very early, as the clinic can get busy quickly and wait times are unpredictable.
✓ What Works Well
- Provides essential community services
- Some medical staff are kind
- Convenient location
✗ Areas to Improve
- Extremely long wait times
- Rude and unprofessional staff
- Difficulty reaching by phone
- Are you accepting new patients?
- Why is the wait so long?
- How do I get a birth certificate?
Vital service, but very disorganized
Staff needs better customer service training
Expect long waits
- Category Health & Medical
- Neighborhood Over-the-Rhine
- City Cincinnati
- State Ohio
- Postcode 45202
- Country United States
