Elmgrove Auto
725 Elmgrove Rd, Rochester, New York, 14606
Elmgrove Auto has a long history, but recent ownership changes have led to mixed reviews. Many long-time customers still love the service and find the new team helpful and honest. However, there are some reports of poor communication, unfinished work, and frustration with the new management. It remains a popular local shop, but experiences seem to vary.
We analyze 80 public reviews for Elmgrove Auto using our data models and filter out spam to highlight only authentic feedback.
They are very busy, so booking an appointment well in advance is highly recommended.
✓ What Works Well
- Friendly and helpful staff
- Honest and transparent
- Good for routine maintenance
✗ Areas to Improve
- Inconsistent quality after ownership change
- Some reports of unfinished work
- Communication issues
- Is it still the same quality as before?
- Do they handle older vehicles?
- How long is the wait for an appointment?
Tim is great and very helpful.
Used to be better, but still a good local shop.
They treat you like family.
- Category Automobile
- Neighborhood Rochester
- City Rochester
- State New York
- Postcode 14606
- Country United States
