Health & Medical · Family/Urgent Care

Elms Creek Family/Urgent Care Clinic

3816 S Clear Creek Rd, Suite E, Killeen, Texas, 76549

Google Maps Updated: 14 May 2026
Authenticity Score: 70/100
About

Patients generally appreciate the medical care provided by the providers, especially PA Chris, who is frequently praised for his thoroughness. However, the clinic suffers from significant administrative issues, including difficulty reaching the office by phone and reports of rude front-desk staff. While the clinical quality is solid, the administrative experience is a major pain point for many.

Our Review Process
20
Most Relevant
16
Newest
20
Highest
20
Lowest

We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 45/100
Pro Tip

If you have trouble reaching them by phone, try visiting in person for scheduling or urgent matters.

Same-day walk-ins
Comprehensive family care
Pros & Cons

✓ What Works Well

  • Thorough and knowledgeable providers
  • Quality medical recommendations
  • Same-day walk-in availability

✗ Areas to Improve

  • Difficult to reach by phone
  • Rude or dismissive front-desk staff
  • Long wait times
Frequently Asked Questions
  • How can I get someone to answer the phone?
  • Are walk-ins accepted?
User Feedback

PA Chris is the best, but the front desk needs work.

Great doctors, but the admin side is a mess.

Hard to get appointments scheduled.

Location Details
Street: 3816 S Clear Creek Rd, Suite E
Neighborhood: Killeen
City: Killeen
State: Texas
Postcode: 76549
Country: United States
Location
3816 S Clear Creek Rd Suite E, Killeen, TX 76549
Quick Info
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