410 S Broadway St, Elsa, Texas, 78543
Elsa Children's Clinic is a beloved local practice, with many families trusting Dr. Peña for over a decade. He is praised for his patience, kindness, and thoroughness. However, the clinic struggles with administrative issues, including long wait times, disorganized scheduling, and difficulty reaching staff by phone. While the medical care is highly valued, the administrative experience is a frequent source of frustration.
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If you have a non-urgent question, try visiting in person or sending a message through their portal, as phone lines are often busy.
✓ What Works Well
✗ Areas to Improve
The doctor is amazing, but the office management is a mess.
They treat us like family, but the wait is exhausting.
I wouldn't take my kids anywhere else, despite the wait.