10080 IN-37, Elwood, Indiana, 46036
Elwood Animal Hospital is a mixed bag. Many pet owners rave about the compassionate care and quick emergency response, especially during tough times like end-of-life visits. However, a vocal group of customers feels the new management is focused more on profit than patient care. Some report feeling nickel-and-dimed, while others appreciate the clear pricing. Overall, the staff is often praised for being kind, though some find the administrative side lacking.
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✓ What Works Well
✗ Areas to Improve
Staff is very kind during difficult times
Pricing can be a shock
New management feels less personal