EMA Dental of East Longmeadow
16 Gerrard Ave, East Longmeadow, Massachusetts, 01028
EMA Dental is highly regarded for its world-class clinical care and professional, compassionate team. Patients often describe it as a 'dental home' where they feel truly cared for. Despite the high clinical praise, there are recurring, serious complaints about the billing department's lack of transparency and occasional rudeness.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have complex billing questions, ask to speak with a manager directly rather than the general billing line.
✓ What Works Well
- World-class clinical care
- Compassionate and professional team
- Excellent cosmetic dentistry
✗ Areas to Improve
- Serious billing department issues
- Lack of transparency in costs
- Occasional administrative rudeness
- Why was I double-billed?
- Do you accept MassHealth?
Clinical team is top-tier
Billing department is a nightmare
Best dental care in Western Mass
- Category Health & Medical
- City East Longmeadow
- State Massachusetts
- Postcode 01028
- Country United States
readers daily.