Emerald Dental
1401 SW 37th St, Topeka, Kansas, 66611
Emerald Dental receives high praise for its compassionate and friendly approach, especially for patients with dental anxiety. Many patients feel at home and appreciate the thoroughness of the staff. However, there are significant complaints regarding organizational chaos, billing errors, and rude behavior from specific staff members, leading to a polarized experience.
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Verify all treatment plans and costs in writing before sitting in the chair.
✓ What Works Well
- Compassionate care for anxious patients
- Friendly and welcoming staff
- Thorough dental exams
✗ Areas to Improve
- Chaotic office management
- Billing and insurance issues
- Inconsistent staff professionalism
- Why was I charged for a procedure I didn't agree to?
- Is the office organized?
Great for nervous patients.
Management seems disorganized.
Billing is a major headache.
- Category Health & Medical
- City Topeka
- State Kansas
- Postcode 66611
- Country United States
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