4381 Kukui Grove St, Suite 101, Lihue, Hawaii, 96766
Dr. Russell and his team are widely praised for their professionalism, gentle approach, and ability to put patients at ease. The office is described as clean, modern, and calming. While most patients have excellent experiences, there are occasional complaints about front-desk rudeness and billing transparency, which seem to be the primary pain points.
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They offer music and headphones during procedures to help with anxiety; don't hesitate to ask for them.
✓ What Works Well
✗ Areas to Improve
Dr. Russell is the best.
The office is so calming.
Great care, but the front desk could be friendlier.