111 S Front St, Harrisburg, Pennsylvania, 17101
The emergency room at UPMC Harrisburg receives highly polarized feedback. While some patients report life-saving, compassionate care during critical emergencies, many others describe a chaotic, dismissive, and unsafe environment. Common complaints include extreme wait times, poor communication, and unprofessional behavior from nursing and security staff. It is a high-volume facility where patient experience varies drastically based on the severity of the condition.
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If your condition is not life-threatening, consider an urgent care center to avoid the long ER wait times.
✓ What Works Well
✗ Areas to Improve
Great for life-or-death, bad for everything else.
Staff can be dismissive and unprofessional.
Expect to wait for hours.