Health & Medical · Primary Care

EmergeOrtho: Ashraf F. Guirgues, MD, FAAOS

11 Office Park Dr, Jacksonville, North Carolina, 28546

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

Dr. Krause is a polarizing figure; long-time patients often praise his thoroughness and care, while newer patients frequently report feeling unheard, rushed, or dismissed. The office logistics, including billing and communication, are a major source of complaint. It is a small, private practice that seems to struggle with the demands of modern medical administration.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 60/100
Admin Efficiency 25/100
Pro Tip

If you have complex medical needs, ensure you have a clear understanding of the referral process before your visit.

Small practice
Billing challenges
Pros & Cons

✓ What Works Well

  • Long-term patients appreciate his care
  • Small, private practice feel
  • Thorough for some geriatric patients

✗ Areas to Improve

  • Poor communication and follow-up
  • Billing and administrative issues
  • Inconsistent bedside manner
Frequently Asked Questions
  • Why is it so hard to get a call back?
  • Is the office billing process transparent?
User Feedback

Great doctor for some, but the office is a mess.

Billing is confusing and unprofessional.

He's direct, which some like and others hate.

Location Details
Street: 11 Office Park Dr
Neighborhood: Jacksonville
City: Jacksonville
Postcode: 28546
Country: United States
Location
775-2 W Corbett Ave, Swansboro, NC 28584
Quick Info
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