171 NC-125, Roanoke Rapids, North Carolina, 27870
Patients generally appreciate the medical expertise and care provided by the orthopedic surgeons and staff. Many report successful surgeries and effective recovery plans. However, there are recurring complaints about administrative issues, including long wait times, poor communication, and aggressive billing practices that have left some patients feeling intimidated.
Clarify all billing and payment expectations before your appointment.
✓ What Works Well
✗ Areas to Improve
Dr. Holm is excellent and very thorough.
Billing department is aggressive and intimidating.
Wait times are often excessive.