3601 Buddy Owens Blvd, #100, McAllen, Texas, 78504
The doctors at this clinic are generally well-regarded for their care, but the administrative side is a major pain point. Patients frequently complain about rude receptionists, long hold times, and difficulty getting prescriptions refilled. It is a clinic where the medical care is good, but the office experience can be very frustrating.
Use the pharmacy's online portal for refills instead of calling the office.
✓ What Works Well
✗ Areas to Improve
Great doctors, but the staff is a headache.
Worth the wait for the care.
Front desk needs a total overhaul.