Health & Medical · Dental Specialty Group

Empire Dental Specialty Group - West Chester

5900 West Chester Rd, Suite B, West Chester, Ohio, 45069

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

This group is highly regarded for their clinical work, especially with orthodontics. Patients love the beautiful office and the skill of the doctors. However, the billing department is a major source of frustration, with many patients feeling nickel-and-dimed by expensive scans and confusing insurance claims.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
19
Lowest

We analyze 73 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 30/100
Pro Tip

Clarify all costs, especially for scans, before sitting in the chair.

State-of-the-art equipment
Orthodontics focus
Pros & Cons

✓ What Works Well

  • Excellent orthodontic results
  • Beautiful, clean facility
  • Skilled and professional doctors

✗ Areas to Improve

  • Aggressive billing and upselling
  • Confusing insurance handling
  • Some reports of poor bedside manner
Frequently Asked Questions
  • Are the 3D scans really necessary?
  • Why is the billing so confusing?
User Feedback

Great teeth, but watch your wallet.

Doctors are top-notch.

Billing department is a nightmare.

Location Details
Street: 5900 West Chester Rd, Suite B
Neighborhood: West Chester Township
City: West Chester
State: Ohio
Postcode: 45069
Country: United States
Location
5900 West Chester Rd Suite B Suite G, West Chester Township, OH 45069
Quick Info
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