Empire Dermatology, PLLC
Health & Medical · Dermatology

Empire Dermatology, PLLC

5823 Widewaters Pkwy, East Syracuse, New York, 13057

Google Maps Updated: 13 May 2026
Authenticity Score: 74/100
About

Empire Dermatology is generally praised for its professional, clean, and efficient environment. Patients appreciate the knowledgeable providers and the modern facility. However, there are significant complaints regarding billing transparency, long wait times, and poor customer service from the call center. It is a high-quality clinical practice that struggles with administrative consistency.

Review Summary
20
Most Relevant
17
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 77
Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

Verify your insurance coverage for specific procedures before your appointment to avoid surprise bills.

Skin cancer screening
Cosmetic dermatology
Pros & Cons

✓ What Works Well

  • Professional and clean facility
  • Knowledgeable providers
  • Efficient clinical visits

✗ Areas to Improve

  • Billing transparency issues
  • Long wait times
  • Poor call center experience
Frequently Asked Questions
  • Why am I getting billed for a covered procedure?
  • Is the wait time always this long?
User Feedback

Great medical care, but the billing is confusing.

Professional and efficient, but the call center is rude.

I love the doctor, but the wait times are frustrating.

Location Details
Street: 5823 Widewaters Pkwy
Neighborhood: East Syracuse
City: East Syracuse
State: New York
Postcode: 13057
Country: United States
Location
5823 Widewaters Pkwy, East Syracuse, NY 13057
Quick Info
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