16010 E Indiana Ave, Spokane Valley, Washington, 99216
Patients generally report high satisfaction with the surgical outcomes and the expertise of the doctors, particularly for cataract and dry eye treatments. The staff is often described as friendly and professional. However, there are significant complaints regarding billing transparency, unexpected fees, and long wait times. It is a high-volume clinic where the clinical results are strong, but the business practices can be frustrating.
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Ask for a detailed, itemized estimate of all costs, including facility and anesthesia fees, before surgery.
✓ What Works Well
✗ Areas to Improve
My vision is perfect now, but the billing was a shock.
Great doctors, but be prepared for a long day.
The dry eye treatment really worked.