6216 Brockton Ave, STE 211, Riverside, California, 92506
Empire Foot and Ankle Center is praised for its attentive and professional doctors. Many patients report successful surgeries and positive outcomes. However, there is a recurring issue with the office manager, Danielle, who is frequently described as rude and unprofessional. While the clinical care is highly rated, the administrative environment can be stressful.
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If you have issues with the office manager, try to communicate directly with the doctor or their assistant.
✓ What Works Well
✗ Areas to Improve
Dr. O'Connell is wonderful.
The manager needs to be retrained.
Great care, but the front office is a headache.