Empire Ford Inc.
292 William S Canning Blvd, Fall River, Massachusetts, 02721
Empire Ford is a highly polarizing dealership. Many customers praise specific sales staff for their professionalism and honesty, leading to a smooth buying experience. However, there is a significant number of negative reviews regarding the service department, including poor communication, long wait times, and issues with repair quality. It seems to be a 'hit or miss' shop where sales are often better than service.
We analyze 78 public reviews for Empire Ford Inc. using our data models and filter out spam to highlight only authentic feedback.
Always get all repair quotes and promises in writing, as verbal agreements have led to disputes.
✓ What Works Well
- Professional sales staff
- Smooth buying process
- Good vehicle selection
✗ Areas to Improve
- Poor service communication
- Long wait times
- Inconsistent repair quality
- Are they reliable for service?
- Do they honor their warranties?
- Is the pricing transparent?
Great sales experience, but service is lacking.
Professional and helpful staff.
Avoid the service department if possible.
- Category Automobile
- City Fall River
- State Massachusetts
- Postcode 02721
- Country United States
