Empire Today - Baltimore, MD
1879 Lamonte Ave, Suite B, Odenton, Maryland, 21113
This flooring company offers a convenient service with many customers praising the sales representatives and the speed of installation. However, there are significant complaints regarding customer service, particularly when issues arise after installation. Some customers report damage to their homes during the process and difficulty getting repairs or refunds. It is a convenient option, but customers should be cautious and document everything.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Document the condition of your home before and after installation.
✓ What Works Well
- Fast installation
- Helpful sales representatives
- Convenient process
✗ Areas to Improve
- Poor customer service for issues
- Potential for property damage
- Inconsistent quality
- How do I handle a warranty claim?
- Why was my installation delayed?
Floors look great.
Customer service is hard to reach.
Installation crew was professional.
- Category Home Services
- City Odenton
- State Maryland
- Postcode 21113
- Country United States
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