5351 Naiman Pkwy, Suite D, Solon, Ohio, 44139
Empire Window Company is a polarizing business. Many customers are thrilled with the quality of their windows and the efficiency of the installation crews. However, there is a significant number of complaints regarding poor communication, long delays, and messy installation sites. Some customers feel the company is disorganized and that the quality of their siding work does not match their window work.
We analyze 77 public reviews for Empire Window Company using our data models and filter out spam to highlight only authentic feedback.
If you are getting siding, ask for a dedicated project manager and get a clear timeline in writing.
✓ What Works Well
✗ Areas to Improve
Windows are great, siding is a gamble.
Communication is non-existent.
Great installers, but the office is a mess.