Empire Window Company
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Empire Window Company

5351 Naiman Pkwy, Suite D, Solon, Ohio, 44139

Google Maps Updated: 20 May 2026
Authenticity Score: 72/100
About

Empire Window Company is a polarizing business. Many customers are thrilled with the quality of their windows and the efficiency of the installation crews. However, there is a significant number of complaints regarding poor communication, long delays, and messy installation sites. Some customers feel the company is disorganized and that the quality of their siding work does not match their window work.

Our Review Process
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Highest rating
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We analyze 77 public reviews for Empire Window Company using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 65/100
Communication 50/100
Pro Tip

If you are getting siding, ask for a dedicated project manager and get a clear timeline in writing.

Strong window performance
Weak siding project management
Pros & Cons

✓ What Works Well

  • High-quality window products
  • Efficient installation crews
  • Competitive pricing

✗ Areas to Improve

  • Long project delays
  • Poor communication from the office
  • Inconsistent quality on siding work
Frequently Asked Questions
  • Why is my project taking so long?
  • Who do I call for a status update?
  • Is the siding quality as good as the windows?
User Feedback

Windows are great, siding is a gamble.

Communication is non-existent.

Great installers, but the office is a mess.