Personal Care · Nail Salon

Empress Nail Spa

2345 W Ryan Rd, F, Oak Creek, Wisconsin, 53154

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

Empress Nail Spa has a long-standing reputation, with many loyal customers who love the friendly service and great nail art. However, recent reviews show a split experience. Some find the staff rude and the service rushed, while others continue to have a great time. It seems to be a place where your experience depends heavily on which technician you get.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Empress Nail Spa using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Equipment & Hygiene 70/100
Staff Behavior 65/100
Pro Tip

Always bring cash for tips, as they often don't allow card tips, and try to book with Sara if you want intricate nail art.

Tip Policy: Cash Only
Walk-ins: Hit or Miss
Pros & Cons

✓ What Works Well

  • Great nail art designs
  • Loyal and friendly owner
  • Competitive pricing

✗ Areas to Improve

  • Inconsistent service quality
  • Some staff can be rude
  • Long wait times for walk-ins
Frequently Asked Questions
  • Do you take walk-ins?
  • Can I pay with a card for tips?
  • Who is the best tech for nail art?
User Feedback

Sara is amazing at hand-painted designs.

Service can feel rushed sometimes.

Bring cash for tips!