Encircle Health
2500 E Capitol Dr, Appleton, Wisconsin, 54911
Patients generally appreciate the clinical expertise and the convenience of having multiple services under one roof. However, the administrative side is a major pain point, with frequent complaints about long wait times, poor phone responsiveness, and billing errors. While many doctors are praised for their bedside manner, the front-end staff often leaves patients feeling like a burden. It is a mixed bag where the medical care is often spot on, but the process is a headache.
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If you have a billing dispute, bypass the general operator and ask specifically for a supervisor immediately.
✓ What Works Well
- High-quality medical expertise
- Convenient on-site diagnostics
- Clean and modern facility
✗ Areas to Improve
- Excessive wait times
- Poor administrative communication
- Frustrating billing and coding issues
- Why does it take so long to get a prescription refill?
- Is the billing department actually reachable?
Great doctors, but the front desk needs a serious overhaul.
Wait times are a total lie, expect to sit for hours.
Billing department is a nightmare to deal with.
- Category Health & Medical
- City Appleton
- State Wisconsin
- Postcode 54911
- Country United States
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