Health & Medical · Family Medicine

Encompass Medical Group Independence Office

4811 S Arrowhead Dr, Independence, Missouri, 64055

Google Maps Updated: 19 May 2026
Authenticity Score: 82/100
About

Patients generally appreciate the thoroughness and bedside manner of specific doctors like Dr. Shaikh and Dr. Gunn. However, there is a clear divide in experiences, with many reporting rude or dismissive behavior from front desk staff and certain physicians. Wait times are usually manageable, but some feel rushed during appointments. The in-house pharmacy is a major plus for convenience. Overall, the quality of care depends heavily on which provider you see.

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We analyze 75 public reviews for Encompass Medical Group Independence Office using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 78/100
Admin Efficiency 62/100
Pro Tip

Request specific doctors known for their bedside manner, as experiences vary wildly between providers.

Pros & Cons

✓ What Works Well

  • Thorough and caring physicians
  • Convenient in-house pharmacy
  • Generally short wait times

✗ Areas to Improve

  • Rude and dismissive front desk staff
  • Inconsistent bedside manner
  • Difficulty with referrals and prescription refills
Frequently Asked Questions
  • Is it normal to wait weeks for test results?
  • Why was my appointment rushed?
  • Can I switch to a different doctor within the group?
User Feedback

Some doctors are spot on and truly listen.

Front desk staff can be a real pain.

Pharmacy service is a huge bang for the buck.