615 SW 3rd St, Lee's Summit, Missouri, 64063
Encompass Medical Group in Lee's Summit has a long-standing reputation, with many patients attending for decades. The clinical care, particularly from doctors like Dr. Blay and Dr. Werth, is highly regarded for being thorough and compassionate. However, recent reviews highlight significant frustration with administrative changes, including long hold times, difficulty scheduling, and perceived changes in billing practices that have left some long-term patients feeling dissatisfied.
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Use the online portal for scheduling if possible, as phone lines can be extremely busy.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the office management is struggling.
I've been coming here for 30 years, but the recent changes are disappointing.
Dr. Werth is excellent and worth the wait.