Encore Dental of Brick Affiliated with The Smilist Dental
185 Drum Point Rd, Brick Township, New Jersey, 08723
This practice has a very polarized reputation. Many patients love the clinical staff and the care they receive, but there is a significant volume of complaints regarding administrative issues, billing errors, and aggressive collection practices. The transition to a corporate model seems to have impacted patient satisfaction.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be extremely cautious with billing and insurance claims; document everything and follow up frequently.
✓ What Works Well
- Friendly and compassionate clinical staff
- Clean and modern facility
- Good with children
✗ Areas to Improve
- Incompetent billing department
- Aggressive collection practices
- Poor communication and follow-through
- Why am I being billed for services I didn't receive?
- How do I resolve a billing dispute?
- Are they in-network with my insurance?
Clinical care is great, but the billing office is a disaster.
They sent me to collections for a bill I never received.
Great dentists, but the corporate management has ruined the experience.
- Category Health & Medical
- City Brick Township
- State New Jersey
- Postcode 08723
- Country United States
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