Encore Dental of Toms River Affiliated with The Smilist Dental
1220 Hooper Ave, Toms River, New Jersey, 08753
This practice receives mixed reviews. Many patients love the clinical care, particularly the hygienists and the quality of dental work. However, there is a strong undercurrent of dissatisfaction regarding the billing department, communication, and administrative policies, with several reports of patients being sent to collections over billing disputes.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all payments and insurance correspondence, as billing errors are frequently reported.
✓ What Works Well
- Excellent clinical care
- Friendly and gentle hygienists
- Clean and modern facility
✗ Areas to Improve
- Incompetent billing department
- Poor communication and follow-through
- Aggressive collection practices
- Why am I being billed for services already paid?
- How can I speak to a live person in billing?
- Are they in-network with my insurance?
Great dentists, but the billing office is a total nightmare.
They sent me to collections for a $20 error.
Clinical work is top-notch, but the admin side is chaotic.
- Category Health & Medical
- City Toms River
- State New Jersey
- Postcode 08753
- Country United States
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