512 S 28th Ave, Wausau, Wisconsin, 54401
This clinic faces significant criticism regarding billing transparency and customer service. While some patients report positive outcomes with specific doctors, many feel the practice prioritizes profit over patient care. Common complaints include long wait times, rude administrative staff, and difficulty getting prescriptions refilled. It is a polarizing facility with mixed patient satisfaction.
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Always ask for a written estimate of all procedures, including 'diagnostic' scopes, before agreeing to them.
✓ What Works Well
✗ Areas to Improve
Profit over people
Great surgeon, bad office staff
Wait times are excessive