ENT & Allergy Center of Austin
1730 E Whitestone Blvd, Cedar Park, Texas, 78613
The clinical care provided by Dr. Briggs and Dr. Stierman is highly praised, with many patients reporting successful outcomes and thorough explanations. However, the practice is plagued by severe administrative issues, including difficulty reaching the office by phone, billing errors, and poor communication. Patients often feel like they are fighting the system just to get an appointment or a prescription refill, which overshadows the quality of the medical care.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the text-based communication if available, as phone lines are often unresponsive.
✓ What Works Well
- Excellent clinical outcomes
- Knowledgeable and thorough doctors
- Effective surgical procedures
✗ Areas to Improve
- Impossible to reach by phone
- Frequent billing and insurance issues
- Rude front desk staff
- Why can't I get anyone on the phone?
- How do I resolve a billing error?
Great doctors, but the office staff makes it impossible to return.
The medical care is top-notch, but the admin is a disaster.
I love Dr. Briggs, but I'm switching clinics due to the front desk.
- Category Health & Medical
- City Cedar Park
- State Texas
- Postcode 78613
- Country United States
readers daily.