306 E Main St, Middletown, Delaware, 19709
The clinical care provided by doctors like Dr. Khalid and Dr. Coker is highly praised, with many patients feeling well-cared for. However, there is a recurring theme of frustration regarding front-desk staff, phone accessibility, and scheduling difficulties. The practice seems to be struggling with administrative volume.
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Try to schedule your appointments well in advance, as slots fill up quickly.
✓ What Works Well
✗ Areas to Improve
Dr. Khalid is amazing, but the front desk needs training.
Great care, but the scheduling process is a nightmare.
I love the doctor, but I'm considering finding a new practice due to the staff.