700 Prides Crossing, #200, Newark, Delaware, 19713
Patients appreciate the clinical care provided by the ENT specialists, but there is a strong consensus that the administrative side of the practice is struggling. Long wait times, difficulty reaching the office by phone, and scheduling errors are common complaints.
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✓ What Works Well
✗ Areas to Improve
The doctor is great, but the admin is a mess.
I love the care, but the scheduling is impossible.
Great surgeons, but the admin side is a headache.