ENT & Allergy of Delaware
1401 Foulk Rd, Suite 205, Wilmington, Delaware, 19803
Patients generally appreciate the expertise of the doctors, particularly Dr. Coker. The clinical care is often described as thorough and effective. However, the practice faces significant criticism regarding administrative processes, including long hold times, appointment cancellations, and poor communication. It is a large practice that can feel impersonal and disorganized at times.
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✓ What Works Well
- Knowledgeable and thorough doctors
- Effective clinical care
- Clean facility
✗ Areas to Improve
- Long hold times and poor phone communication
- Appointment cancellations
- Administrative disorganization
- Why can't I get through on the phone?
- Why was my appointment canceled?
Great doctors, but the office is a nightmare to deal with.
Effective care, but poor communication.
Professional but impersonal.
- Category Health & Medical
- City Wilmington
- State Delaware
- Postcode 19803
- Country United States
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